GENERAL TERMS AND CONDITIONS OF SALE OF THE boostarea.net WEBSITE
I. The General Terms and Conditions of Sale of the website, under the domain https://boostarea.net (hereinafter referred to "Boostarea"), specify terms of use of the website by the Users & Selling Users.
The administrator of the website ("The Service provider") is:
ESEN LCC
222 Delaware st, suite 207, Hst NewCastle
DE 19720
United States of America
The e-mail of the service provider is: boostarea@boosarea.net
Any proclamations of intent between the Users, Selling Users and the Service Provider will be announced in electronic form, which means sending and delivering an e-mail to the e-mail address provided in the registration form.
II. Boostarea administrates and operate on the website designed for buying digital services, such as Boosting & Coaching in a game called League of Legends (hereinafter referred to "LOL"), as well as Selling accounts of the game (League of Legends) offered by the Service & Selling Users on this website or any sub-domains.
III. The website is an online platform, where users might comprise transactions between them.
IV. Boostarea does not purchase any digital content, as well as League of Legends accounts, from the Sellers or Selling Users and does not re-sell them to Users.
V. Boostarea does not provide Boosting services. The service enables the option to compromise transactions between Boosters and Users. The service is based on reaching the desired division/rank. Boostarea enables Elo Boosting service on all servers, which are: North America, Europe West, Europe East&Nordic, Brazil, Latin America, Russia, Turkey and Oceania.
VI. Boostarea does not provide Coaching services. The service enables the option to compromise transactions between Coaches and Users. Boostarea enables Coaching service on all servers, which are: North America, Europe West, Europe East&Nordic, Brazil, Latin America, Russia, Turkey and Oceania.
Definitions:
Account - an account for the user on the website, when activated the user has full capability and functionality of the service offered on the site.
Digital services - non-physical services, created on the basis User individual choice or decision. Boostarea.net enables two different types of digital services: Boosting & Coaching.
Solo Boosting services - it is a type of digital services, where the booster will log into your account after you give us the info, and will start performing an Elo boost to your desired division.
Duo Boosting services - it is type of digital services, where the Customer will play on his/her own account and booster will play with him/her until they reach desired division.
Digital goods - non-physical goods, created on the basis User individual choice or decision. Boostarea enables the following types of digital products: League of Legends accounts.
Users - any individual who is eligible to compromise the transactions on the website.
Guest account - an account created by the Service Provider, which belongs to the customer, who expressed tacit consent to create an account on the website by the Service Provide.
Seller - an entrepreneur or individual, who sells digital content, including the digital services and goods such as Boosting, Coaching, Selling Account, to users via website system. The seller may also purchase products from other Selling Users via the website.
Selling Users - an entrepreneur or individual, who is not an entrepreneur, selling via the website system and being the owner of League of Legends accounts.
Subscriber - any person who can sign in to Boostarea newsletter.
Service Provider - ESEN LCC which has a registered office in 222 Delaware st, suite 207, Hst NewCastle, DE 19720 - 994170833
Website - site which is available under the link https://boostarea.net No other website has a direct connection with Boostarea.
Elo Boosting / MMR Boosting - is a virtual service based on the subject of which is acquired to the customer’s order virtual levels (ranks) in the online game League of Legends. The essential of the service is based on reaching the desired division/rank that the customer paid for. The service is performed by people that have a lot of knowledge and experience in the game. Those people are called boosters. Boostarea enables this service on all servers which are: North America, Europe West, Europe East&Nordic, Brazil, Latin America, Russia, Turkey and Oceania.
Booster - a person who delivers a virtual service based on the subject of which is acquired to the Customer’s order virtual levels (ranks) in the online game League of Legends.
Coaching - is a virtual service based on the subject where the high skilled player teaches customers how to play a game called League of Legends. The service is performed by the best players in the company, so the customer is provided with the most helpful information and get the best results in every session. These players are the coaches. Boostarea enables this service on all servers which are: North America, Europe West, Europe East&Nordic, Brazil, Latin America, Russia, Turkey and Oceania.
Coach - a person who delivers a virtual service based on the subject where the high skilled player teaches customers how to play a game called League of Legends.
Selling Account Marketplace - (hereinafter referred to "Selling Account"), is a virtual good, based on the subject where Service Provider & Selling Users can sell League of Legends Accounts. We enable the ability to sell League of Legends accounts on all servers (North America, Europe West, Europe East & Nordic, Brazil, Latin America, Russia, Turkey & Oceania). Boostarea does not own League of Legends accounts. The accounts are provided by Selling Users.
1. Applicability and Acceptance of the Terms and Conditions Sale of the website
1.1 The User and the Seller hereby agree to and accept these Terms and Conditions and the Privacy Policy.
1.2 Users that unable to express a legally binding agreement with Boostarea and those which are prohibited from using Services, due to country regulations or regional regulations are asked to refrain from using the service. The user who purchases on the website confirms that he or she is at least eighteen (18) years old, or reached another age, which will allow him to express legally binding agreements. If the user act for and on behalf of a third party person, each asserts that he’s authorized to conduct legally binding agreements for and on behalf of such person.
1.3 Boostarea reserves the right to make any changes and modifications to the General Terms and Conditions sale, including adding new regulations and deleting previous one, which can be done through promulgation on the Terms and Conditions on the website. New regulations and modifications to the General Terms and Conditions will come to the effect automatically three days after their promulgation of the website. It is the sole responsibility of the aforementioned to pay close attention to any alterations, changes, removals or additions to the clauses and rules written in the terms and conditions. By purchasing any service that Boostarea enables, you automatically agree to the terms and conditions as a whole.
1.4 Meanwhile, using any services or contacting Boostarea, the User, the Seller, the Booster, the Coach communicates with Boostarea electronically. Boostarea communicates with the mentioned parties by e-mail or by live chat on the website, as well as different distributors through their communication channels.
2. Intellectual property, Copyright to the Website
2.1 Content, texts, photographs, designs, logos, images, software, source code, and in general any existing intellectual creation of the site, and the whole site as a multimedia artistic work, are fully protected by copyright legislation concerning intellectual property and belongs to the Service Provider.
2.2 The contents included in the aforementioned website may not be reproduced in full or in part, nor transmitted or recorded by any information retrieval system, under any support or media unless the Entity has granted its prior authorization in writing.
2.3 The user does not gain from the agreement between the Service Provider and User, nor User and Selling User, any rights to the website then guaranteed him in the General Terms and Condition of Sale.
2.4 The Website is provided to the User only through the availability of using it through the Web site https://boostarea.net
2.5 Boostarea claims that is in no way affiliated with, associated with, endorsed by Riot Games Inc.
2.6 Boostarea claims no ownership of Riot Games' or any affiliates' intellectual property. All copyrights and trademarks are the property of their respective owners.
3. Registration form, User account, Selling User account, Guest Account
3.1 To set up the account, the user is obliged to register by filling in the registration form available on the site. During that process, the user is obligated to provide the username, e-mail address and optional information such as the Skype ID, Discord ID and Country. Before the registration, the user has an ability and availability to become familiar with service descriptions, the General Terms and Conditions of Sale and Privacy Policy.
3.2 If any User chooses the option to buy a Service as a Guest, without registration, he or she expresses tacit consent to create an account on the website by the Service Provider.
3.3 The Following Account will be created automatically, by the Service Provider, and then delivered through electronic form to the customer, on the e-mail address provided by him or her during the process of purchase.
3.4 If the User wants to sell products through the website, he or she will be obligated to fill additional information located on his profile. The user will be compelled to provide the following details in “Edit Profile”: his or her current name and surname, select his or her withdrawal method and provide correct withdrawal information. Boostarea is not responsible for any damages or losses if the Selling User will provide false or incorrect information.
3.5 Boostarea reserves the right to terminate or suspend the User's account. If a User's account will be suspended or removed and any balance that remains on the account, Boostarea can freeze or remove this balance due to breaching General Terms and Conditions of Sale of the Service Provider. More information about breach of General Terms and Conditions of Sale might be found in the following regulations at points 17, 17.1 and 17.2. Boostarea reserves the right to terminate or suspend the User’s account if the User creates situations that might be reflected as possible of violation of the company interest's.
4. Using the Website
4.1 You do not have to register to use the website. Meanwhile, using the website you can reach out and check the following sections: Homepage, Boosting, Coaching, Selling Accounts, Boosters, Blog, Reviews, Job, Gallery, Loyalty Program, Terms of Service, Privacy Policy, Frequently Asked Questions. Before the registration, you have the availability to become familiar with the content of the website, such as a description of products (digital services and goods), description and information about the Service and Service Provider. The Service Provider reserves the right to make any changes and modifications to the Conditions Sale, including adding new descriptions, changing the existing one and deleting previous one, which can be done through promulgation on the specific parts on the website.
4.2 New description and information will come to effect automatically after the promulgation on the Website.
4.3 The Service Providers reserves the right to carry on promotions and discounts. The rules of such actions will be available on the website every time: https://boostarea Such rules may be changed every time, and this shall be on at the sole of the Service Provider’s discretion, such amendment is not an amendment of the Terms of Use.
4.4 The Service Provider may send to the registered User, independently of the fact of expressing above mentioned consent, non-constituting commercial information or marketing materials, necessary for using the website by this User, executing provisions of law or the Terms of Use or necessity to fulfilling obligations stemming from provision of law or Terms of Use, as well as information about new features of the website.
4.5 The Service Provider reserves the right to carry on special discounts pricing for specific customers. The special price is created exclusively by our management, which is not listed on the website. Then, it’s delivered a link directing the customer to the unique pricing formula. These Services will be listed as a "Sub-charge".
4.6 The User may declare hereby consent to receive commercial messages (hereinafter refer to “newsletter messages”) from the Service Provider. The consent might be declared at any time before or after the Registration. The consent might be revoked at any time by electronic message or by clicking on the “Unsubscribe” link at the end of the commercial information.
4.7 The User is obligated to use the Website on his behalf and do not allow the usage of his Account to other persons. The login and password need to be adequately protected from access by others. The Account is non-transferable and cannot be inherited. It is prohibited to have more than one Account.
4.8 The User can log into the website by using the correct account credentials such as login (name) and password.
4.9 The User can retrieve the account credentials after successful verification of the system on the website.
5. Compliance with the game rules
5.1 When registering, the User declares himself entitled to conclude, execute, square and settle the Agreement through which he orders the service, which means that it is consistent with the Game Rules or has been granted by the owner of the game or other authorized entity giving permission to the individual to conclude, execute, square and settle such Agreement. Otherwise, the User is obliged to stop using the website immediately and cease the Agreement, and if he is on the registering step, he cannot register on the site.
5.2 The Service Provider declares that the Website is not available to individuals who are not entitled to conclude, execute, square and settle the Agreement. The individual who is solely liable for fulfillment of the conditions referred to in paragraph 1 is the user.
5.3 The Service Provider doesn't need verification, whether the User is entitled to conclude, execute, square and settle the Agreement through which he orders the Service.
5.4 If you fail to comply or failed to comply with any of the conditions set out in paragraph 1, the Service Provider may terminate the Agreement with immediate effect for reasons attributable to you. The Service Provider may at the same time declare all Agreements concluded, executed, squared or settled (or being concluded, executed, squared, settled) by you null and void. Any claims resulted from Agreements which are declared null and void, and the Users will settle themselves. The Fees for Agreements which were declared null and void, will not be returned.
6. Purchases on the Website
6.1 The Customer can purchase Virtual Services (Boosting & Coaching) and Virtual Goods (Selling Account) through the website. The customer needs to accept the General Terms and Conditions of the boostarea.net website before the purchase.
6.2 The Customer can purchase products listed above as a User (a registered member of the website - before he makes a purchase) or as a Guest (not a registered Member on the site - before he makes a purchase).
6.3 If the Customer purchases the product as a Guest, the account will be created automatically by the Service Provider, and then will be delivered through electronic form to the customer, on the e-mail address provided by him or her during the process of purchase.
6.4 The Customers are the persons, who want to purchase the following services and goods: acquisitions of levels in a virtual game called League of Legends, coaching in a game called League of Legends and accounts of the game League of Legends. The customer issues the product by uploading it on the website. The execution of the listed services and goods is made on the basis agreement between User and the Service Provider.
6.5 After the purchase of the Service, the
Customer is obligated to provide a sufficient amount of information.
6.5.1 If the Customer purchases a Solo Boosting Services, he or she
needs to provide the following information: Login, Password, Summoner name. The
Customer may additionally add “Customer Description”, this part is only
optional.
6.5.2 If the Customer purchases a Duo Boosting Services or
Coaching, he or she needs to provide the following information: Summoner name.
The Customer may additionally add “Customer Description”, this part is only
optional.
6.5.3 If the Customer purchases a League of Legends account, he’s
not obligated to provide any information. After the purchase, the Customer will
receive in return the account credentials of the newly purchased account on the
website.
6.5.4 After the purchase of a Service, the customer, can optimally
select his specific Booster/Coach. If the Booster/Coach won’t accept or will
decline the offer within 3 hours, Boost/Coaching will go back to the dashboard.
6.5 After the purchase of a Service, the customer gains access to specific areas on his profile, where he can customize the Service (update account credentials, pause the service, check the progress of the Boost, Schedule with his Booster/Coach, direct chat with his Booster/Coach).
6.6 After the purchase of a Virtual Good (Selling Accounts), the customer is not obligated to provide any additional information. The customer will gain access to a specified area on his profile, where he will receive the account credentials of the purchased products.
7. Order Process, Customer, Service Provider and Selling User Obligations, Service Rights
7.1 The agreement between the customer and
Service Provider is valid until the Virtual Service (Boosting/Coaching) is
delivered, or Virtual Good (Selling Account) is transferred to the new owner.
7.1.1 If the customer purchased a Division Boosting, the agreement
is valid until the desired division is delivered by the Service Provider.
7.1.2 If the customer purchased a certain amount of wins (Win
Boosting), the agreement is until a certain amount of wins will be provided.
7.1.3 If the customer purchased a Placement Matches Service, the
agreement is valid until the purchased amount of games will be provided.
7.1.4 If the customer purchased a Champion Mastery Boost, the
agreement is valid until the purchased level of Champion Mastery will be
provided.
7.1.5 If the customer purchased a Coaching session, the agreement
is valid until the purchased amount of hours will be provided.
7.1.6 If the customer purchased a League of Legends account, the
agreement is valid until the account warranty period will expire.
7.1.7 If the order hasn't been completed before the end of the
season, we reserve the right to deduct the value of the progress and add the
missing amount to your balance on the website.
7.2 The agreement between the Customer and
Service Provider, may be terminated by The Service Provider, if the customer
doesn’t provide any actions by 120 days, such as: not providing sufficient
information mentioned in points 6.5, 6.51, 6.52, 6.53, 6.54., not contacting
with The Booster/Coach/Selling User for 120 days or more, pausing the
Boost/Coaching for 120 days or more, not logging into his profile for 120 days
or more.
7.2.1 The agreement between the Customer and Service Provider, may
be terminated by The Service Provider if the customer's breach the following
General Terms and Conditions of Sale of the boostarea.net website.
7.2.2 The Service Provider reserves the right to terminate the
agreement with the Customer if any abusive behavior, such as domination or
insults towards the Booster, Coach, or staff members, is observed.
7.2.3 The agreement between the Customer and the Service Provider
can be terminated by the Service Provider If the customer perform any
fraudulent activity, including but not limited to offer private deals to our
service providers or sellers, contact our service providers outside of Boostarea
website, submitting false reports and giving administrators invalid information
regarding his/her service, we reserve the right to terminate the order without
prior notice.
7.2.4 If the Service Provider terminates the agreement, unused
credit will be deducted as an administration fee.
7.3 You, the customer, accept that if you buy
Win Boosting Service, you agree that you purchase a certain amount of wins. If
you buy "x" amount of wins, any lost game will count as + 1 to this
amount and any game won will count as - 1 to this amount.
7.3.1 The rule does not apply, if the booster loses a game in the
promotion, it doesn't count as an extra game unless the booster loses the
promotion.
7.3.2 The number of wins will vary if a customer purchases an “x”
amount of games and if during the service, the booster reaches a higher
division. If this is a case we will proceed as follows:
- We don’t take any actions if the order is below Platinum IV (LoL, TFT and
Valorant)
- If the order is Platinum IV or above, the booster can complete the order in a
new division, alternatively the customer can request converting the wins and
store it as the balance on the website.
7.3.3 The booster is allowed to dodge multiple games. However if
the booster loses multiple games that lead to -10 LP/RR, the customer is
eligible to receive an additional win as the compensation. Dodging is allowed
for the booster while providing win boosting. However, the customer can receive
an additional win as compensation if the booster dodges games multiple times
that could lead to +10 LP/RR loss.
7.4 In the event that the booster encounters
additional work as a result of the customer's actions or account conditions,
appropriate measures will be taken based on the following circumstances:
7.4.1 If the customer plays solo while the order is in progress and
loses points, they will be responsible for paying the difference.
Alternatively, the order may be converted to credit on our website.
7.4.2 If the customer disconnects from a game, intentionally leaves
a game, or goes AFK, we cannot provide compensation for any resulting losses.
In this case, the customer must pay for the difference in losses incurred.
Alternatively, the order may be converted to credit on our website.
7.4.3 If the customer's severe toxicity, flaming, intentional
feeding, or trolling causes losses, we cannot provide compensation for the
resulting losses. In this case, the customer is responsible for paying the
difference in losses incurred. Alternatively, the order may be converted to credit
on our website.
7.4.4 If the customer's account has negative points or is in low
priority, it is the customer's responsibility to restore the account to normal
condition. Alternatively, the customer may compensate the booster with an
additional fee ranging from 2-5 EUR/USD (depending on the specific
circumstances) for any extra hassle incurred.
7.4.5 In case of League of Legends division boosting, if the LP
gain is less than 14 per win or the difference between LP gain and loss is
greater than 5, the customer must either provide a tip to the booster
equivalent to 15% of the total order value or convert the order to win
boosting.
7.4.6 In case of Teamfight Tactics division boosting, if the LP
gain for first place is less than 28 per win, the customer must provide a tip
to the booster equivalent to 15% of the total order value or convert the order
to win boosting.
7.4.7 In the case of League of Legends duo boosting, the customer's
KDA must be a minimum of 1.9. If this requirement is not met, we are unable to provide
compensation for any losses incurred. Alternatively, the order may be converted
to solo boosting, or the customer may receive credit on our website.
7.5 You, the customer, accept that if you play
any ranked games in the selected type of queue you bought during the service,
you will be obligated to pay the difference if your LP is lower than the amount
of LP left by the Booster.
7.5.1 The Service Provider reserves the right to pause the service
if the customer decreased LP during the service or gain below 13LP. The Service
Provider will allow the service to continue, once the difference in the value
of the service was covered.
7.5.2 If The customer declines to cover the difference in money,
The Service Provider reserves the right to convert the service, by calculating
the difference in money caused by the customer actions and initial value of the
service.
7.5.3 During a win boosting service, the customer is allowed to
play any League of Legends game mode.
7.5.4 During a division boosting service, the customer is allowed
to play different game modes, excluding the game mode chosen for the boosting
service.
7.6 The Service Provider guarantees win rate
according to the information on the pages below:
- League of Legends (LoL)
- Teamfight Tactics (TFT)
- Valorant (VRT)
7.6.1 The compensation cannot exceed 1 full division unless the
booster’s win rate is below 50%.
7.6.2 Prior to purchasing, Customers are required to select their
Last Season Standing rank. If their account was unranked in the previous
season, they must select the last ranked position above Unranked.
7.6.3 If the Customer's account MMR is significantly higher (by
more than one tier) than their Last Season Standing rank, they will be required
to pay the difference according to the current MMR of their account. This
policy applies not only to situations where the account has decayed or the
Customer has played games during the preseason or transferred from another
region, but also to other relevant scenarios.
7.7 If the customer purchases a League of
Legends Account, he or she will be granted additional buyer protection.
7.7.1 This warranty will take a specific amount of time, depending
on the account type.
- the account without any label (Selling User) guarantees the 7-days basic
warranty period.
- the account with the Boostarea label (violet) or verified seller label
(green) extend your warranty period to 14-days
- the account with a customized label (yellow), apply two different warranty
period, 14 days for the botted accounts and the lifetime period for the
handmade accounts.
The warranty will be applicable after the successful payment.
7.7.2 The buyer can extend the warranty period to lifetime by
paying 20% fixed fee based on the account price.
7.7.3 The Service Provider is not liable for the usage of the
account after the protection period expires.
7.7.4 The Service Provider warranty covers only the normal usage of
the account. The Service Provider is not liable for any actions that exceed the
normal usage of the account.
7.7.5 If the customer loses access to the purchased League of
Legends account without his fault and knowledge during the warranty period, The
Service Provider will guarantee the customer the same or a similar account
within seven days from the moment of notification of this event.
7.8 When the Virtual Service (Boosting) will be
completed, The Service Provider will inform the customer by sending an
electronic notification. The notification will include the proof that the
service was completed.
7.8.1 The proof that the service was completed, will include an
attached screenshot, confirming that the Service was completed.
7.8.2 When the Virtual Service (Coaching) will be completed, the
customer will be obliged to confirm that he received the service by stating
that the following "I confirm that my coaching is completed". The
action needs to be conducted on the personal profile of the customer.
7.8.3 The Service Provider reserves the right to mark a Virtual
Service (Coaching) as completed if the customer doesn't follow the instruction
from the point 7.8.2 and the service will be completed, and no complaint will
be filled.
7.8.4 The customer is obliged to change the game account password
after the completion of a solo boost. We waive take responsibility if the
account password is not changed after order completion.
7.9 The Virtual Goods (League of Legends Account) transfer will be completed; once the Service Provider will deliver to the buyer valid account credentials and no complaint will be filled.
8. Additional Terms and Conditions of the Sales of Virtual Goods (League of Legends accounts), owned by Selling Users.
8.1 The Service Provider reserves the right to provide the sale of Virtual Goods (League of Legends accounts).
8.2 The Service Provider reserves the right to approve or disapprove requests of Virtual Good sales by the Selling User (League of Legends account).
8.2.1 The Service Provider will inform the Selling User about the approval or disapproval through the e-mail connected to his Selling profile.
8.3 The Service Provider reserves the right to approve or disapprove requests about editing information of the Virtual Good (League of Legends account) owned by the Selling User.
8.3.1 The Service Provider will inform the Selling User about the approval or disapproval through the e-mail connected to his Selling profile.
8.4 The Service provider reserves the right to
input service fees on the account offered by the Selling Users on the website.
8.4.1 The Service provider will apply the following fees:
Selling User:
0 - 20 EUR/USD - 40%
21 - 50 EUR/USD - 35%
51 - 75 EUR/USD - 30%
76-100 EUR/USD - 25%
101-150 EUR/USD - 25%
151-200 EUR/USD - 25%
201 EUR/USD - 25%
*the minimum applied fee is 4 EUR/USD
Verified Sellers:
0 - 20 EUR/USD - 30%
21 - 50 EUR/USD - 25%
51 - 75 EUR/USD - 20%
76-100 EUR/USD - 20%
101-150 EUR/USD - 20%
151-200 EUR/USD - 20%
201 EUR/USD - 20%
*the minimum applied fee is 4 EUR/USD
Comfort sell fee:
0-20 EUR/USD - 0.99 EUR/USD
21-100 EUR/USD - 1.49 EUR/USD
101 - 200 EUR/USD - 2.49 EUR/USD
201+ EUR/USD - 3.49 EUR/USD
8.4.2 The Service provider reserves the right to impose higher
service fees on the account offered by the Selling Users on the website.
8.5 The Service provider reserves the right to remove the Virtual Good (League of Legends account) at any time while on sale.
8.6 The Service provider reserves the right to freeze the amount of money paid to the Selling User (the same amount he wished to sell the account, excluding the addition fees) for seven days after the transaction was compromised.
8.7 We reserve the right to impose a penalty if the Seller User exercises behavior that causes direct or indirect damage to Boostarea. Any practice involving a buyer that includes offering private services, delivering misleading information, and/or any form of unprofessional conduct will not be tolerated. Should a reported issue filed against you, it is your responsibility to professionally handle the matter within an acceptable time period.
8.8 The Selling User has the right to withdraw the money after the freeze period expires.
8.8.1 The Service Provider reserves the right to conduct the payment for the marketplace balance periodically up to two tranches per week.
8.9 If the account will be locked within 7 days after the purchase and the Selling User is unable to unlock the account, we reserve the right to return 60% of the price to the buyer and 40% of the price to the Selling User.
8.10 As the Selling User, you are required by law to return full control of the game account to the customer if either you or the first owner of the account claims it back, regardless of whether it's within warranty or not. Any refund required should be returned to Boostarea. Failure to comply with this policy will result in legal action being taken against you as determined by the European Trade Laws.
8.11 As the Selling User, it is your responsibility to resolve any issues that come about during or after the sale with the customer in a timely manner. This must be dealt in a courteous, professional manner within a timely manner after Boostarea brings the issue to your attention by email. Failure to resolve the conflict within an acceptable time frame will result in a cancellation of the sale. Boostarea won't be held liable for the account involved afterward.
8.11.1 The Selling User will be notified by email if the account login credentials are incorrect. From there, a 24-hour time period is granted to resolve this issue with the buyer.
8.11.2 Should the email of the account involved prove to be inaccessible, the Selling User will be notified by email. From there, the account involved has up to 24 hours to provide an email address that can be reached.
8.11.3 The Selling User will be notified by email if the account involved is not as described. There will 24 hours allowed to resolve the issue with the buyer. If an agreement cannot be reached in time, Boostarea is to be contacted to have the account secured and canceled.
8.11.4 Should there be a telephone number involved in the buyer's game account, the Selling User will be notified by email that you have up to 24 hours to have the number removed.
8.11.5 Should an account become banned due to botting, the Selling User will be notified by email. From there, up to 24 hours is granted to have the account replaced. If the Selling User is unable to comply, then Boostarea reserves the right to cancel the sale if the price of the account is lower than 20 EUR/USD. If the price is higher, a 40% of the payment goes to the Selling User and 60% to the buyer.
8.11.6 Should the player's account become suspended, the Selling User will be notified by email. There is a 72-hour allowance to either recover or replace the account. Failure to do we will result a payment equal to 40% to the Selling User and 60% to the buyer. Should a suspension occur due to the Selling User's actions, the buyer will receive a full refund.
8.12 Should Boostarea experience any damages due to the Selling User's actions and fails to resolve the issue, we reserve the right to have that Selling User blacklisted. Boostarea also reserves the right to hold the payment until the issue is resolved. This may also apply to all the accounts of the Selling User belonging to our website.
8.13 Accounts that have been sold twice on our platform will no longer be eligible for payment. Please note that only the original buyer of an account on our platform is authorized to resell the account.
9. Refund and Chargeback Policy in Boosting Services
9.1 You, the customer, accept that once you purchase a Virtual Service (Boosting) and your booster has been assigned or the Service has started, you are no longer eligible to receive a refund. If the service was not completed, you have the right to store your unused credit. The Service Provider cannot terminate your unused credit.
9.2 You, the customer, accept that if you open a claim after the order has gone through, or the service has started or been completed, you are in direct breach of boostarea.net terms of use, and legally bound to either close the claim or pay back the same amount in addition to a fee determined by boostarea.net, no less than 50 Euro and no more than three times the original amount if the order placed cost more than 50 Euro. Should you fail to abide by either option, you, the customer, accept full liability in a court of law as determined by the European Trade Laws.
9.3 The customer is eligible to request a refund
for Virtual Service (Boosting) after 72 hours after the purchase, this applies
to situations where the booster hasn’t been assigned, or the service hasn't
started. The customer can request a refund by submitting an inquiry in the
contact form or contacting us through the live chat. The Service Provider is
not responsible and won't proceed the refund if the customer did not fill out
the obligations from points 6.5., 6.5.1, 6.5.2.
9.3.1 You, the customer, accept that if you request a refund, Service
Provider will transfer the payment provider fee to your responsibility.
9.3.2 After the customer requests a refund; The Service Provider
proceeds the following refund within 14 days after submitting the request.
9.4 In specific cases not listed above, The
Service Provider reserves the right to proceed a refund or a partial refund.
All those refunds will be an exclusive discretion of the site management.
9.4.1 You, The Customer, accept that in those specific cases, the
administration fee on the amount 10% of the total amount of the Service will be
applied.
9.4.2 You, The Customer, accept that In those specific cases,
Service Provider will transfer the payment provider fee to your responsibility.
9.4.3 You, The Customer, accept that in those specific cases, The
Service Provider proceeds the following refund within 14 days after submitting
the request.
9.5 You, the customer, accept that if you claim a chargeback of a payment for a service that has been completed, your bill will be sent to a debt collector agency, and you also accept that you will have to pay the extra fees to cover both debt collectors agency and any other unforeseen costs because of your chargeback.
10. Refund and Chargeback Policy in Coaching Services
10.1 You, the customer, accept that once you purchase a Virtual Service (Coaching) and your coach has been assigned or the Service has started, you are no longer eligible to receive a refund. If the service was not completed, you have the right to store your unused credit. The Service Provider cannot terminate your unused credit.
10.2 You, the customer, accept that if you open a claim after the order has gone through, or the service has started or been completed, you are in direct breach of boostarea.net terms of use, and legally bound to either close the claim or pay back the same amount in addition to a fee determined by boostarea.net, no less than 50 Euro and no more than three times the original amount if the order placed cost more than 50 Euro. Should you fail to abide by either option, you, the customer, accept full liability in a court of law as determined by the European Trade Laws.
10.3 The Customer is eligible to request a
refund for Virtual Services (Coaching) after 72 hours after the purchase, this
applies to situations where the Coach hasn’t been assigned, or the service
hasn’t started. The customer can request a refund by submitting an inquiry in
the contact form or contacting us through the live chat. The Service Provider
is not responsible and won’t proceed the refund if the customer did not fill
out the obligations from points 6.5., 6.5.1, 6.5.2.
10.3.1 You, the customer, accept that if you request a refund, the
Service Provider will transfer the payment provider fee to your responsibility.
10.3.2 After the Customer requests a refund; the Service Provider
proceeds the following refund within 14 days after submitting the request.
10.4 In specific cases not listed above, The
Service Provider reserves the right to proceed a refund or a partial refund.
All those refunds will be an exclusive discretion of the site management.
10.4.1 You, The Customer, accept that in those specific cases, the
administration fee on the amount 10% of the total amount of the Service will be
applied.
10.4.2 You, The Customer, accept that in those specific cases,
Service Provider will transfer the payment provider fee to your responsibility.
10.4.3 You, The Customer, accept that In those specific cases, The
Service Provider proceeds the following refund within 14 days after submitting
the request.
10.5 You, the customer, accept that if you claim a charge back of a payment for a service that has been completed, your bill will be sent to a debt collector agency, and you also accept that you will have to pay the extra fees to cover both debt collectors agency and any other unforeseen costs because of your charge back.
11. Refund and Chargeback Policy in Selling Accounts Sales
11.1 You, the customer, accept that once you have purchased a Virtual Good (League of Legends account) and you received the account credentials of the purchased account, you are no longer eligible to receive a refund. If the account credentials are not valid, you have the right to store your unused credit. The Service Provider cannot terminate your remaining credit.
11.2 You, the customer, accept that if you open a claim after the order has gone through or the service has started or been completed, you are in direct breach of www.boostarea.net's terms of use, and legally bound to either close the claim or pay back the same amount in addition to a fee determined by boostarea.net no less than 100 Euro and no more than three times the original amount if the order placed cost more than 100 Euro. Should you fail to abide by either option, you, the customer, accept full liability in a court of law as determined by the European Trade Laws.
11.3 The customer is eligible to request a
refund for a Virtual Good (League of Legends Account) within 72 hours after the
purchase, this applies to situations where the Service Provider hasn't provided
the account credentials of the purchased account. The Customer can issue a
refund by submitting an inquiry in the contact form or contacting us through
the live chat.
11.3.1 You, the customer, accept that if you request a refund, the
Service Provider will transfer the payment provider fee to your responsibility.
11.3.2 After the Customer requests a refund; the Service Provider
proceeds the following refund within 14 days after submitting the request.
11.4 In specific cases not listed above, The
Service Provider reserves the right to proceed a refund or a partial refund.
All those refunds will be an exclusive discretion of the site management.
11.4.1 You, The Customer, accept that in those specific cases, the
administration fee on the amount 10% of the total amount of the Service will be
applied.
11.4.2 You, The Customer, accept that in those specific cases,
Service Provider will transfer the payment provider fee to your responsibility.
11.4.3 You, The Customer, accept that In those specific cases, The
Service Provider proceeds the following refund within 14 days after submitting
the request.
11.5 You, the customer, accept that if you claim a chargeback of a payment for a good that has been completed, your bill will be sent to a debt collector agency, and you also accept that you will have to pay the extra fees to cover both debt collectors agency and any other unforeseen costs because of your chargeback.
12. Payments
12.1 You can pay for the services using the following methods: Stripe
12.2 All the payment fees are on the Service Provider.
12.3 The Service Provider is not responsible for failed or rejected from the Payment Provider payments.
13. Complain
13.1 The customer has the right to complain about the service he purchased.
13.2 The customer can file a complaint if the service is not provided or wasn't provided as described.
13.3 If the customer wants to file a complaint,
he should follow the following steps:
13.3.1 Go to the website
13.3.2 Go to the “Contact Us” Tab.
13.3.3 Submit an inquiry with the subject ”Complain”, describing
what was wrong.
13.4 All complaints will be answered within 14 days, after the date of receiving the complaint.
13.5 If we don't resolve the complaint, it doesn’t mean that we agreed with the customer.
14. Role of the Website
14.1 The Service Provider does not take part in any way with the contacts between the User and is not a party of any factual or legal acts made between them.
14.2 The Service Provider does not guarantee truthfulness and reliability of any Data uploaded or stored by Users on the Website.
14.3 The Service Provider is particularly not
liable towards the Users for:
- A situation when Data is contrary to reality,
- Truthfulness and reliability of Data uploaded by the Users,
- The User's ability to fulfill the Contracts,
- Solvency of the Users.
14.4 The Service Provider does not take part in the disputes between the Users. All the disputes are settled by the Users themselves. The Service Provider does not engage in any legal proceedings connected with settling this type of disputes.
14.5 The Service Provider is not liable in particular for educational problems or the behaviour of the Users in connection with the Agreements and the game, in particular, addictions connected to a computer or other games, lack of winning games, participation in illegal games by the User or the infringement of the Game Rules. In particular, Service Provider is not liable for blocking or suspending your account in the game or banning you from the game. Such an event does not give a right to any claims against the Service Provider or another User, in particular, claim to return the paid funds.
14.6 The Service Provider may without prior notice of the User, annul the agreement if it is contrary to the law or principles of social coexistence or infringes good name of the Service Provider.
15. Liability of the Website
15.1 The Service Provider isn't liable for any acts and/or omissions from the Users within the Website. The Service Provider only provides Users to the Website, and the User is obliged to use the Website in a consistent manner with the law. The Service Provider is not obliged to check, whether acts and/or omissions of the Users, data stored by them or activity related to them are consistent with the law. The User is fully liable for his acts or omissions during his usage of the Website.
15.2 Unless Terms of Use stipulate; otherwise, the Service Provider is liable towards the User for the damage resulted from non-performance or improper performance of the Services only, if he is the one to blame. The burden of proof of the fault lies with on the User.
15.3 The liability of the Service Provider towards the User shall cover only real harm, does not cover lost profits (lucrum cessans).
15.4 To the fullest extent permitted by law
(including consumer protection provisions), the Service Provider isn't liable
for any actions and/or damages resulting from:
- The lack of IT system from the user to adjust itself to the technical
requirements used by the Service Provider,
- Impossibility of access the Website for reasons beyond the Service Provider’s
control such as Force majeure, wars, terrorist attack, fire, flood in the
server room, hackers attack, failures, reasons on the part of access providers,
failures of hardware or software of the Users, failure in the server rooms,
other reasons caused by other third parties (entities providing
telecommunications, hosting, bank, postal, courier, e-mail, registration and
keeping domains services and other similar services, entity operating payment
process),
- Illegal usage of the Website from the User or another person,
- Law violations, malicious acts or omissions of every Internet user,
- Reasons on the part of software other than Website (e.g. Microsoft Windows),
- Rejecting e-mails by the Service Provider e-mail servers, (e.g. as a result
of filters, blocks or failures of these systems).
15.5 The Service Provider is not liable for the usage of any unauthorized programs that can potentially be triggered by the User.
15.6 The Service Provider is not liable if its e-mails get in the user's email as spam or junk.
15.7 The Service Provider is entitled to a technical break in the functioning of the Website. The Service Provider will notify the User of such breakthrough a Message unless the necessity of such break is sudden and/or unexpected.
15.8 The Service Provider is entitled to create temporal limitations of some features of the Website, make them available on selected hours or introduce restrictions if a lack of limits could affect the continuity and stability of the Website. The Service Provider is not liable for the consequences of the above-mentioned activities.
15.9 The Service Provider is not liable for any damage dragged by the User as a result from a lack of an antivirus software in the computer or unprotected connection to the Internet, in particular for breaking into a system used by the User and e-mail, password or username acquisition by a third party or virus present on the user's computer systems.
16. Termination of Using the Website
16.1 The Service Provider may terminate your usage of the website without notifying you, if you make an Illegal usage of the Website.
16.2 The Service Provider might especially
terminate your usage of the website if:
- you breach the General Terms and Conditions of Sale of the boostarea.net,
- you upload illegal Data,
- you release Personal Data of other Users,
- you violate the terms of use of the Account,
- user activity might be reflected as possible of violation of the company
interest’s
17. Final provisions
17.1 The Appendices to Terms of Use are an
integral part. They include:
The Terms of the Use are available and free of charge, to any User on the
Website under the address "https://boostarea.net". Even though you
can, before using the Website or at the moment you begin using the Website, you
already can acquire, restore, preserve and store (in the ordinary course of
operations) content of Terms of Use, using your IT system. In case of doubt,
interpreting the Terms of Use, you can ask the Service Provider for an
explanation.
18. Additional Terms and Conditions
18.1 We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe and read its privacy policy at https://stripe.com/privacy.
